Returns & Shipping

Delivery

Processing time

The time I need to process an order varies. For more information, see item descriptions or contact us.

Customs and import taxes

Any customs and import taxes are the responsibility of the buyers. I am not responsible for delays caused by customs.

Returns and exchanges

We accept returns and exchanges

Return items within: 30 days of delivery

The following items cannot be returned or exchanged:

Due to the nature of these items, unless they arrive damaged or faulty, I cannot accept returns for:

Custom or personalized orders
Items on sale

Return conditions

The return shipping costs are the responsibility of the buyers. If the returned item is not in the original condition, any loss in value is the buyer's responsibility.

Promotionnal codes

*Free shipping on orders $ 250 and over (Code: STROBUS250). This offer is valid on regularly priced items only and is limited to one use per customer