Returns & Shipping


Processing time
The time I need to process an order varies. For more information, see item descriptions or contact us.
Customs and import taxes
Any customs and import taxes are the responsibility of the buyers. I am not responsible for delays caused by customs.

Returns and exchanges

We accept returns and exchanges
Contact us within: 14 days of delivery
Return items within: 30 days of delivery
The following items cannot be returned or exchanged:
Due to the nature of these items, unless they arrive damaged or faulty, I cannot accept returns for:
  • Custom or personalized orders
  • Items on sale
Return conditions
The return shipping costs are the responsibility of the buyers. If the returned item is not in the original condition, any loss in value is the buyer's responsibility.

Promotionnal codes

*Free shipping on orders $ 250 and over (Code: STROBUS250). This offer is valid on regularly priced items only and is limited to one use per customer